Symptoms:
- Hang on Receiving Emails
- Delay or Hang when typing
Cause
- Inbox Filer
Solution:
Fixed in 9.3.1 and later (NT-53826)
Process threads are now set with a lower priority to improve desktop client performance
Symptoms:
- Hang on Sending emails
- Hang on launch of Outlook
- Outlook not responding in Outlook Title bar
Cause:
Sent Filer
Solution:
Pre 9.3.2:
Disable Sent Filer on client ( Disable Sent Filer = TRUE)
9.3.2:
Sent Filer disabled by default
10:
Removed Inbox and Sent Filers
Install CSAR 2300v2 on WCSE 9.3.1
Symptoms:
- Hang on scrolling Inbox
- Delay when using arrows
- Delay on Send
- Delay when clicking inside
- EMM toolbar
Cause:
Suggested Filing Database (SDF)
Solution:
Pre 9.3 ( iwovefsdb.sdf )
SDF > 2 MB = problems
Control the size of the SDF
Location of SDF (local vs network drive)
9.3 – 9.3.2 ( imanefsdb.sdf )
DisableDefaultSuggestion : 2
Caveat: Manual Suggestions
10 ( imanefsdb.sdf )
Optimized suggested filing algorithm
MAPI instead of OOM
Symptoms:
- Delay when opening or
- closing emails
- Outlook Not Responding
- Blue circle appears
Cause: IsMessageFiled function
Solution:
Pre 9.3
ShowEMToolbarOnReadEMail : 0
Doesn’t load EM toolbar
9.3.1 – 9.3.2
Optimized the IsMessageFiled function
10
Fast launch due to removing of 3rd party component
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