Posts Tagged ‘voicemail’

Make sure your Avaya phone system has been setup with a routeable DNS Server per http://pariswells.com/blog/random/avaya-ip-office-default-gateway

Create a user in 365 with a License 

On the IP Office under the SMTP Tab put the following:
Server Address – smtp.office365.com
Port – 587 – Mine was intermittently working with 25 so I switched it and it has worked on 587.
Email From Address – voicemail@company.com
Use STARTTLS – Checked
Server Requires Auth – Checked
Username – adminaccount@company.com
Password – admin accounts password
Use CRAM-MD5 – Unchecked

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User updated their Sasumg S7 to the latest firmware, and ever since the phone did not go to voicemail anymore.

Opened up Phone and Settings and checked all the call forwarding was set to the correct number. Even when phone was off still did not divert.

Called Telstra and they said this reset happens. They did some changes and it worked 2 hours later

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