Welcome to Pariswells.com » Fixes

Laserjet 2011 Crashing Print Spooler

paris — Tue, 08 May 2012 10:46:01 +0000

The HP Laserjet 2011 randomly starts crashing the print spooler in Windows XP. This is a problem with the driver and PDF’s that needs fixing using the following :

Delete the printer and remove it from the registry, in highlighted location.

Then reinstall printer using Laserjet 6 drivers.

Manually Refresh and Update Exclaimers Mail Disclaimer Active Directory Cache

paris — Mon, 23 Apr 2012 15:07:39 +0000

When Exclaimer’s Mail Disclaimers Signature tool query’s active directory , it will sometimes cache the information for up to 2 hours. In a working environment, a User OU change or change to information such as a job title needs to be implemented faster that this.

To manually force an AD Refresh Restart the following Services in order :

- Exclaimer Mail Disclaimers Configuration Service ( It will also ask to restart 2 others if you accept and restart these as well )

- Microsoft Exchange Transport Service

Moving Custom Sage Reports E.g. My SOP Reports

paris — Wed, 28 Mar 2012 08:28:33 +0000

Custom Sage Reports e.g. ‘My SOP Reports’ by default are not stored in the location of all the other Sage Data in the Accounts Folder. You can change this setup however it does seem to effect performance accessing these over a network instead of locally. When setting up another local installation for sage ( accessing the company shared data over the network ), the following folder will store all your local report and these need copying from the computer where the reports where created after installation of sage is complete on the device :

C:\ProgramData\Sage\Accounts\2012\Company.000\Reports\

POP, IMAP, SMTP Setting Not Available in Exchange 2010/SBS 2011

paris — Tue, 14 Feb 2012 18:48:12 +0000

The default settings in Exchange 2010/SBS 2011 do not advertise these to the user under OWA. If you do enable services such as POP or IMAP the settings are not updated and you need to update these yourselves.

Enable POP3 or IMAP in Exchange 2010/SBS 2008 / 2011 by performing the following :

http://blogs.technet.com/b/sbs/archive/2008/09/19/how-to-configure-sbs-2008-to-host-pop3-imap4.aspx

Check in Outlook all working OK by using the following settings

http://blogs.technet.com/b/sbs/archive/2011/08/31/how-to-configure-outlook-for-pop3-imap-and-smtp-connectivity-in-sbs-2008-2011-standard.asp

Once ok , advertise the settings that work in OWA by

Open Exchange Shell , Run these for replacing with your correct domain and pop / imap settings

Set-POPSettings -ExternalConnectionSettings “mail.contoso.com:995:ssl”
Set-IMAPSettings -ExternalConnectionSettings “mail.contoso.com:143:tls”

For SMTP , it uses is the FQDN value on the chosen receive connector. You can find this in the Exchange console via Configuration>Hub Transport>Receive Connectors, Right clicking and choosing Properties on the chosen receive connector.

Once all your settings have been correctly updated, Run this to find your Hubtransport Identity

Get-ReceiveConnector |FL Identity

Then Run this to publish the settings

Set-ReceiveConnector -Identity “**YOUR IDENTITY FROM ABOVE**” -AdvertiseClientSettings:$true

Open Internet Information Services in Administrative Tools

Right click on the server, Stop and Start

You should see the new settings updated

Sage Act Quick Attach Mixing from Outlook

paris — Thu, 26 Jan 2012 17:11:19 +0000

A 2008 R2 Terminal Server with ACT 2012 installed, had been setup for Outlook Syncronisation. This gives it the user the opportunity to add Emails to Act Contacts. To set this up

Close Outlook.

Open up Act to the correct Database

Click on Tools then Preferences then Email and Outlook Sync. Then click on Email System Setup

Run through the Wizard for Outlook and add the correct PAD file. If you remove and readd the PAD file it refreshes the address list. You can leave all the other fields as defaul then Finish

Reopen up outlook and you should see the following, under Add In’s for Outlook 2010

After doing this , if the Quick Attach part dissapears randomly in Outlook sometimes you need to re add the ACT address book

To do this , Open Outlook 2010

Click File , Account Settings , Account Settings Again

Go to the far right address book tab. If you don’t see the ACT! Address Book

Go to New , Addiotinal Address Books, Choose ACT! Address Book. It will ask you for the PAD File, make sure this is correct then click Close and Next

Close down Outlook and Reopen

How to transfer a domain from FOPE ( Forcefront/Frontbridge ) to Microsoft 365 / BPOS

paris — Thu, 26 Jan 2012 00:04:12 +0000

Recently when setting up a domain which was already being filtered and hosted by Microsoft forefront into Office 365, Upon changing the nameservers, the MX records correctly updated from mail.global.frontbridge.com to 365′s one (domain.outlook.com) , however the email still flowed to the host setup up in Frontbridge instead of the 365 Mailbox

The local UK support number for Office 365 : 02034506455 did not pick up after 2 x 30minute sessions with holding music!

Next I tried Frontbridge International Support : 0018662917726 ( Which is free to call via Skype from anywhere ! ). Luckily a helpful techican ‘Mudassir Ansari’ helped me with the following :

You can fix this issue by performing the following ( pretty sure this will work to BPOS as well as 365) :

Make sure your domain is verified in Office 365 and the correct DNS is set or nameservers migrated

Download and install the Migration Tools 32bit here : http://www.microsoft.com/downloads/en/details.aspx?familyid=9ed5f4c1-7f0b-4506-a214-32093af6147a&displaylang=en

Go into your frontbridge control panel and disable the domain , then delete it!

Open a Power Shell Window

Enter this command : $LiveCred = Get-Credential

Enter your office 365 administrator Details

Enter this command : $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection

Then this command : Import-PSSession $Session

Then this command : Set-AcceptedDomain **ENTER YOUR DOMAIN HERE** -OutboundOnly $true

Wait 2-3 Minutes

Then this command : Set-AcceptedDomain **ENTER YOUR DOMAIN HERE** -OutboundOnly $false

Then wait for Microsofts Cloud SMTP Servers to Update , in my instance it took 15 minutes

Windows 7 Remote desktop connection has stopped working Startup

paris — Fri, 18 Nov 2011 19:02:15 +0000

When trying to open my RDP Client MSTSC.exe , it gave me the follow error: “Remote desktop connection has stopped working” , after looking at the crash it seemed the fault had occured with mstscax.dll

I found the file from a working Windows 7 SP1 32bit machine here : http://pariswells.com/upload/mstscax.zip and copied and replaced the dll in C:\Windows\System32\mstscax.dll , which fixed the issue

To get round the trusted installer , you will need to give yourself ownership of the file , then change the security settings so you have full write access to it

.accdb not a valid win32 application

paris — Sat, 12 Nov 2011 01:13:59 +0000

Recently after trying to set file associations for a .accdb file ( Access 2007 / 2010 file type ) , when trying to open an .accdb file it would display the .accdb “is not a valid Win32 Application”.

When trying to right click on the file and choose “open with” and find the MSACCESS.exe executable in C:\Program Files\Microsoft Office\Office 14 ( 2010) Office12 ( 2007\ it would still display the same error message. If you opened Access up and went to file open , and find the file manually it would open the file correctly. The issue is the file associations are set in Explorer , so you have to reset the file associations, then restart explorer for them to work.

Go to Regedit and deleted the following key : HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.accdb

Then download this , and run it :

http://www.pariswells.com/upload/fixaccdbfileassoc.zip

Now go to CTRL ALT Delete , Task Manager , Find Explorer.exe under processes, End the process. Then go to File and Run and type in Explorer.exe and press enter. You should now be able to open your .accdb files. A restart would of also performed this acction

Blackberry Enterprise Server – Only Remote SQL Available Local Greyed Out

paris — Tue, 25 Oct 2011 22:22:21 +0000

I was installing Blackberry Enterprise Server 5.03 on a Small Business Server 2008 Box. Following through the receommend guide here http://www.edutech.me.uk/bes-express/installing-bes-express-on-sbs2008-server/

However after the reboot of the server it brought up the Database Management prompt and would not allow me to select a Local Server even though I had asked the Blackberry setup to create a New Database. Looking through the SQL Server 2005 Configuration it didn’t look like the BLACKBERRY Database had been setup. After a brief look online it looks like the blackberry account ( besadmin ) setup needs to modify through Active Directory via the following:

Account tab > Account options: Select option: Use Kerberos DES encryption types for this account.

I made the change, uninstalled the software and went through re installation again , and after the reboot , the database had been created this time and setup was able to complete

Sage Payroll 2010 Splash Screen Goes Away

paris — Tue, 04 Oct 2011 20:36:55 +0000

After installing Sage Payroll 2010 on a Windows 7 machine the program loads with a splash screen then disappears. Even after running is with administrator rights and Windows XP compatibility mode the issue still occurs.

The fix is to Open a Command Prompt Screen , Start , Type CMD right click and run as administrator

Enter “regsvr32 msxml3.dll”

Reinstall Sage Payroll Over the Top

Sage Payroll now works !