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Path is too Deep and Delayed write failed copying network file

paris — Thu, 22 Jul 2010 16:43:21 +0000

After the moving of 5 computers to a new office, windows shares and transfers where causing issues. Upon opening up any of the programs in the Microsoft Office Suite and saving the document back to the file server, the program would crash and bring up :

Windows delayed write failed and Path is too Deep

The file path was the root of the drive and the file name was small so there wasn’t a problem with the Path Size in the users computer

After manually saving the document to the local desktop and then copying it back to the same server, it worked! Further testing proved that copying a large sized file around 30mb would provide a new error message just after starting the transfer and creating the file network path is no longer available

The network was fine with pings , no drop outs and copying down from the server was fine. The problem pointed to the MTU size or transfer speed not being agreed by the switch or the computer. The problem in the end turned out to be a fault Media Converter ( Fibre to Ethernet ). So if you get the error message I would double check cables , switches and routers in between the two devices!

http://gallery.techarena.in/data/519/delayed-write-failed-error-thumb.jpg

Duplicate Emails being sent from Outlook 2003

paris — Thu, 22 Jul 2010 16:25:03 +0000

I recently had an issue , where a single user in an exchange server email enviroment, was sending a single email ( one item appearing in Sent Items) , however two where being receipted by the users. Even sending an email to himself or CC’ing himself in, duplicated the message. The messages had different message ID’s.

The error seemed to be in the .SRS file of the outlook profile. This is used to store all the ?Microsoft Outlook Send/Receive Settings.

You can delete this file by

1) Closing Outlook ( Check the Process Outlook.exe is also closed in Task Manager using Ctrl , Alt and Delete )

2) Go to the users Outlook Profile Location usually %USERPROFILE%\Application Data\Microsoft\Outlook for Windows XP or %appdata%\microsoft\outlook for Windows 7

3) Locate the SRS file for the current outlook profile being used and delete

4) Open up outlook again , which will recreate a new SRS file and should fix the error

Desktop email program unable to submit message on Blackberry

paris — Sun, 11 Jul 2010 10:35:29 +0000

I recently activated a blackberry to a Blackberry Enterpise Server , however on sending emails , a red cross was displayed with the following error message

“Desktop email program unable to submit message”

Upon research the problems for this error message are displayed in the KB04422

and further issues showed it was a Send As Error . After checking the user account , BesAdmin did not have Send As Permission. I added the permission let it replicate and restart the blackberry routing service which fixed the issue. An hour last the user came back with the same problem and upon checking the permissions had been reset.

Microsoft has provided the following list. If an object (user, machine, or other group) is a member of any of these groups, it will be considered a protected object and will hourly have its ACL reset ( is considered protected and will have its ACL reset hourly )

Administrators
Account Operators
Server Operators
Print Operators
Backup Operators
Domain Admins
Schema Admins
Enterprise Admins
Cert Publishers

1) Remove the problem account from these groups

2)Using the dsacls utility (available in the Resource Kit for your version of Windows Server), you can change the AdminSDHolder object. By using this utility you can allow your Blackberry service account to be added to the AdminSDHolder object. This will allow the ability to add the Blackberry service account to users in protected groups and not have it overwritten. To do this, you will need to install the dsacls utility on a server, create a batch file containing the commands below, and run the batch file on the server with the utility installed:

dsacls “cn=adminsdholder,cn=system,dc=mydomain,dc=com” /G “\SELF:CA;Send As”
dsacls “cn=adminsdholder,cn=system,dc=,dc=com” /G “\SELF:CA;Receive As”
dsacls “cn=adminsdholder,cn=system,dc=,dc=com” /G “\SELF:CA;Change Password”
dsacls “cn=adminsdholder,cn=system,dc=,dc=com” /G “\SELF:RPWP;Personal Information”
dsacls “cn=adminsdholder,cn=system,dc=,dc=com” /G “\SELF:RPWP;Phone and Mail Options”
dsacls “cn=adminsdholder,cn=system,dc=,dc=com” /G “\SELF:RPWP;Web Information”
dsacls “cn=adminsdholder,cn=system,dc=mydomain,dc=com” /G “\%BLACKBERRYSERVICEACCOUNT%:CA;Send As”

You will need to add the Blackberry service account ( Bes Admin ) with Send As permissions again after this and it won’t get removed with the ACL Update

Word/Outlook 2003 Check Spelling as you Type Not Working

paris — Wed, 07 Jul 2010 14:09:06 +0000

A user typing in Word and Outlook ( Using word as the email editior) had intermitent issues with her spell check not automatically detecting spelling mistakes as she wrote. Microsoft Office calls this “Check Spelling as your Type”

Upon going to Tools , Options , Spelling & Grammer tab and pressing OK this starts the spelling as you type working , until you open up a new document and have to repear the process again.

After trying all the obious things

Check Spelling as you Type is Ticked

Check Grammer as you Type is Ticked

Check Grammer with Spelling is Ticked

Checking “Do not checking spelling or Grammer” is unticked ( In Tools Language )

The problem turned out to be the problem with the detection of language automatically using the “Detect Language Automatically” tick box

After unticking this and Selling the dictionary to English (U.K.) this solved the issue

Vista and RDP Versions for Terminal Services Web Access

paris — Wed, 05 May 2010 11:46:02 +0000

I was recently trying to setup a users home Windows Vista machine up for Terminal Services Web Access through the Active-X Control. Upon installing the Active X control I was given an error about the version for RDP.

To find out the version of Remote Desktop Connection on your computer , open the Remote Desktop Client by clicking on Start , then in the Run or Search field then type mstsc and enter

Now in the top left of the Remote Desktop Connection box , press the computer icon once , then click about. This machine only had Version 6.0.6000 which is the version Windows Vista comes with. Vista Service Pack 1 updates this to Version 6.0.6001 , which supports RDP 6.1 and the Terminal Services Web Access.

Terminal Services Web Access

How to Set Default Zoom level in Word 2007 to 100%

paris — Sun, 02 May 2010 17:06:31 +0000

Word 2007 has the default action of setting the zoom level of existing documents to whatever the zoom level is needed to make the document full screen. This is usually around 125% , which can throw some novice users into confusing them that the font size is larger than it actually is on paper. There is no where in the options to set the default Zoom size like their is the font size.

However there is a Macro Available to change the default view open size to 100%

To set-up this Macro follow these instructions :

Open Word 2007
Press ALT and the F11 Key
On the left hand side bar , Choose Normal , then This Document and enter the following code :

Option Explicit

Private Sub Document_New()
ActiveDocument.ActiveWindow.View = wdPrintView
ActiveDocument.ActiveWindow.View.Zoom = 100
End Sub

Private Sub Document_Open()
ActiveDocument.ActiveWindow.View = wdPrintView
ActiveDocument.ActiveWindow.View.Zoom = 100

End Sub

No profiles were found in registry – Blackberry Desktop Manager Syncronisation

paris — Wed, 21 Apr 2010 16:08:22 +0000

I recently needed to Syncronise Outlook with a Blackberry , upon the normal installation of Blackberry Desktop Manager to a working Outlook profile , the following error displayed while try to set up the initial sync:

No profiles were found in registry

Now the MAPI profile was fulling working in Outlook , and it was if the Desktop Manager Software could not see any MAPI Profile. Upon re-creating a newutlook Profile in Paraellel with the existing Working Mapi Profile , Blackberry Desktop Manager listed both the profiles and you could choose the correct MAPI profile for blackberry syncronisation

Blackberry Server Activation Issues – “Old OTAKEYGEN packet is cancelled”

paris — Thu, 15 Apr 2010 23:12:48 +0000

I was going through a normal Blackberry Enterprise Server Activation , when the phone would not activate wirelessly. Nothing was displayed appart from an activation error after 10 Minutes. I tried activation through Desktop Manager which worked , however as soon as the phone had activated , no new emails came through to the blackberry. Sent items where synincg just no new inbox items

I checked the MAGT and SYNC logs on BES for any errors.
Default location C:\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs

And the device was coming up with “Old OTAKEYGEN packet is cancelled” error. After must research , I rebooted the BES box and deleted the problem user from the bes ( with all the blackberry data) and created a fresh user profile. This thankfully resolved the issue!

Intel Management Engine Interface DC7700

paris — Mon, 12 Apr 2010 15:54:08 +0000

I was recently performing driver reinstallation on a DC7700 HP Small form factor , when I came across a pci simple communications controller. This usually means a Modem , however there wasn’t one installed on this device. After a lookup of the Device ID ( 8086 – Intel) and Hardware ID’s ( 2994 ) on PCI Database it showed be the device was a “intel management engine interface”. There was no intel management engine interface on the HP DC7700 page , so I went to intels site to download one. However this did not work. Under more research it was the Intel Host Embedded Controller Interface (HECI) Driver available here

The ISA 2006 Server denied the specified Uniform Resource Locator (URL). (12202)

paris — Mon, 29 Mar 2010 11:56:30 +0000

I had a user today with an issue accessing the internet through the ISA server. Even though the “Automatically Detect Settings” option in internet explorer Tools, Internet Options , Connections, Lan Settings was set through group policy for some reason it had been unchecked.

After ticking this box again internet was restored , would have been useful if ISA could have given me an authentication error!